Hi, thank you for checking my art :) I am here to ensure that you have a pleasant experience purchasing my art online. If you cannot find the answers to any questions you may have below, please email me at firstname.lastname@example.org and I will be glad to answer your questions directly.
All prices are in SGD (Singapore Dollars)
30 day money back guarantee if you are not happy with the artwork. The artwork must be returned in the original packaging, undamaged. Customers will need to pay for all shipping costs.
For all original artworks, it will take us about 3 days to pack and prepare the artwork for it to be ready for shipping. As for limited editions, it takes about 20 working days for your order to be ready for shipping. Why does it take so long? This is because the DIASEC print process is a 4 step production process that requires meticulous attention to details to deliver you the best quality.
We ship internationally. If your product packaging arrives damaged, you will need to photograph the damaged packaging (before opening). Please check the product inside and if it is also damaged, you will need to photography the damaged print and send the photographs to us. This is needed for insurance purposes. All shipping is from Singapore or from our designated print fulfilment partners and international customers are responsible for paying their own applicable taxes of their home countries. All shipping is free for orders above SGD$500.
Custom or bulk orders are welcome. Please email me for bulk order discounts.
I am happy to discuss any of your ideas for commissioned pieces and to provide a custom quote for what you have in mind. Email me at email@example.com